· Cancellations made prior to arrival forfeit all funds paid.
· Your booking may be moved to another date in the future, if the property can be re-let at the same rate for the same time frame excluding
· $150 administration fee will apply
· Rebooking is not valid at Easter or Christmas. We suggest travel insurance.
· Cancellations must be made in writing by the person who made the reservation. For whatever reason you decide to depart prior to your
departure date, we do not refund rental costs
ARRIVALS & DEPARTURES
Check in is after 2pm
Check out is by 10am (unless prior arrangement)
Guests are required to pay a bond which will be returned ionce the departure check list is completed by the cleaning staff, less any additional charges.
Bond amounts vary from $500 - $2000 per booking
Shutters reserves the right to keep all or part of the bond relating to damage, stains, water damage, additional clean, garbage removal, loss of remotes, keys, any hired surf boards, boogie boards, bikes etc.
The properties must be left in tidy condition.
Garbage placed in bins downstairs.
Dishes washed, excess food can be left in the fridge or pantry.
Linen can be left on beds.
Towels placed in laundry.
STAYING AT SHUTTERS
We are smoke free inside - smoking external area only
Only guests listed on the guest form can stay at the property
Visitors via prior arrangement only.