TERMS, & CONDITIONS

 

 

CANCELLATIONS

 

·         Cancellations made prior to arrival forfeit all funds paid.

 

·         Your booking may be moved to another date in the future, if the property can be re-let at the same rate for the same time frame excluding

          peak periods.

 

·         $100  administration fee will apply

 

·         Rebooking is not valid at Easter or Christmas. We suggest travel insurance.

 

·         Cancellations must be made in writing by the person who made the reservation. For whatever reason you decide to depart prior to your

          departure date, we do not refund rental costs

 

 

 

ARRIVALS & DEPARTURES

 

Check in is after 2pm

 

Check out is by 10am  (unless prior arrangement)

 

 

 

BOND

 

Guests are required to pay a bond which will be returned ionce the departure check list is completed by the cleaning staff, less any additional charges.

 

Bond amounts vary from $500 - $1000 per booking

 

Shutters reserves the right to keep all or part of the bond relating to damage, stains, water damage, additional clean, garbage removal, loss of remotes, keys, any hired surf boards, boogie boards, bikes etc.

 

 

 

CLEANING

 

The properties must be left in tidy condition.

 

Garbage placed in bins downstairs.

 

Dishes washed, excess food can be left in the fridge or pantry.

 

Linen can be left on beds.

 

Towels placed in laundry.

 

 

 

STAYING AT SHUTTERS

 

We are smoke free inside - smoking external area only

 

Only guests listed on the guest form can stay at the property

 

Visitors via prior arrangement only.

  •  
  •       NO PETS
  • NO WEDDINGS
  • NO PARTIES
  • NO OVER NIGHT STAYS, OR EXTRA GUESTS
  • ON-SITE MANAGEMENT
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